Real Estate SEO

Archive for the ‘Leads’ Category

Question
Will asks: “Do you have any statistical info on when it’s a good time to cut incubating leads loose?”

Answer
Our general rule of thumb is to NEVER take someone off your list. ex. I just closed a deal with a client that was put on our email list about 3 years ago. I hadn’t heard boo from them in 2.5 years and then, 6 months ago, I get a call saying that they’ve been getting our newsletter and they want to talk. The deal closed on Monday.

Think about this. Someone might have thought about buying 3 years ago and registered on your site to search for property. Instead they rented and stayed in the same rental for 4 years. Now, it’s time to buy again and they get an email from you. Your monthly newsletter just got you an active buyer client.

Here’s another thought - someone comes along and registers to search MLS but buys with a C21 agent because they walked into an open house and loved the place so put in an offer with the rookie who was staffing it on a Sunday morning. The C21 kid quit the industry last year because he couldn’t make a real living at the real estate game. Now, it’s time to sell because the family needs to upgrade since their second kid is on the way. Your email marketing piece arrives. They call you.

Fact is that everyone moves - I still get emails from Realtors and I bought my home 7 years go…

Jack Conway & Co., the largest independently owned real estate firm in Massachusetts, came to Boston Logic in need of a major upgrade to their Web presence and real estate software. Our real estate web design and development teams responded with a best-in-class offering - creating a fresh new design and building it on our Sequoia platform - which recently received a host of substantial upgrades. (Read more about the myriad improvements of Sequoia here). Moving onto the Sequoia Real Estate Website platform gives Jack Conway access to powerful lead management tools and an industry-leading user interface.

The Sequoia platform continues to evolve to meet our customers’ needs. In the last month, we’ve added numerous features which make managing leads and tracking information across multiple offices in a large real estate firm simple and intuitive. All of this is of course in addition to the outstanding features which brought Jack Conway to the Sequoia platform in the first place - features which make it easier than ever to obtain leads and close deals. Integrating lead and content management, IDX property search, interactive user tools, deal tracking, blogging, live chat, and much, much more, the Sequoia platform serves as the foundation for the most advanced real estate websites in the industry.

In 2010 Jack Conway & Co. was once again named the No. 1 independent, privately owned real estate brokerage company in all of Massachusetts by RisMedia. With the Sequoia platform behind their new site, they will undoubtedly benefit from their substantial new ability to generate sales online.

Jack Conway is the largest independently owned real estate firm in Massachusetts, serving communities from the North Shore to Cape Cod.

I’ve recently learned some new things about YELP and I figure our loyal readers would want to know them too.

Some of you, I’m sure, haven’t heard of Yelp. You should check it out. Here’s a link to our profile on Yelp. Yelp is a site where you can write a review for any business with a physical location. People put up reviews, good and bad, of the businesses that they interact with. I recently reviewed a coffee shop that I like a lot. I mentioned that people like it too much and there’s  a long line almost every time I go, but it’s worth it. This is the kind of real world reviews you’ll see on Yelp.

BTW, we’d love it if you wrote a nice review about Boston Logic on Yelp. Click here to review Boston Logic. Thanks.

Here are some interesting and important facts about Yelp:

Reviews
First, the reviews that show up highest, by default, are the ones written by users who have written a lot of reviews. It’s not just the most recent review. You’ll notice above the reviews and below the profile of a company, there are sort options. The default is “Yelp Sort.” If you want to see the most recent just click on “Rating.” Notice also that there are lots of other ways to sort reviews. I don’t know how much this gets used, but while you’re on there, you may as well play around. If you like a review, then you can click “useful” the nice thing about this is that you can sort reviews by how useful other folks have found them.

Bad Reviews
Business owners, if you get a bad review, it’s not the end of the world. First of all, I’ve noticed that truly mean and bad reviews are usually short and often put up by people with fake accounts or accounts with little personal information and fake names. My account is linked to my Facebook account. So, I’m standing behind anything I say. Also, you can flag a review. This won’t make it go away completely, but it can put the review off your page and mostly out of reach of people. The casual user would need to dig in order to find it.

Paid Ads
Next, Yelp does sell paid ads. Or, really, they offer a ways to make your profile on Yelp more prominent and more engaging. For example:

1. You can pay to have your listing appear at the top of search results. This is like using Adwords to have your link come up on the first page of Google’s search results.
2. You can also pay to enhance your profile. So, if someone does find your biz on Yelp, then they’ll be more likely to stick on that page and maybe pick up the phone and call you.
3. Also, it should be noted that Yelp has tile ads on their home page and tower ads on other pages.

Social Network
Also, Yelp is more than just a site to post reviews. They’re a social network too. You can upload photos of yourself, give more details about your life, “friend” other members, become a fan, send a compliment, follow someone, and send a message all within Yelp. I’m not too sure how much this stuff gets used by the average user, but I’m sure the power users are making good use of it.

Like all Social Media sites, Yelp’s value increases as more people use it. If all anyone did was write a review, it would just be opinions stacking up. But Yelp has taken the time to make the more relevant content come up first. In some ways, this makes them a go-to search engine when looking for something great. I’ve often complained that Google is great for finding information, but horrible for rating that information’s quality, trustworthiness, and value.  Sure you can find pizza using Google, but there could be a great pizza place around the corner from you that has no website! This means it’ll never come up on Google at all!

Yelp is showing you the reviews by people who do the most reviewing and by the nature of the site and its use base, they’re probably showing you a more comprehensive results set. If you’re looking for a service provider, I highly recommend Yelp.

Competitors
To be fair, I wanted to point out a few Yelp-like sites. Maybe I’ll write a comparison post soon?!?

• www.citysquares.com
• www.yellowpages.com
• www.citysearch.com
• local.google.com
• Send me more and I’ll grow this list.

YELP PR PEOPLE - I’m sure you’ll find this article. Would love some feedback, thoughts, etc? Tell us how Realtors are using Yelp?

Thank you to everyone who came to our latest LogicClassroom session on Maximizing Lead Conversion!

We learned about the importance of the consistency of the user experience from when they begin their online search to when then land on your website, and various ways to KEEP them on your site.  We also talked about  lead capture and management as well as how to leverage social media, email, and other marketing techniques to help convert your leads into clients.

Don’t worry if you missed this LogicClassroom session, you can view the slides below at your convenience. Enjoy!

Yes, it’s a process.

If you want to SEO your real estate website, then you need to follow a process.

Here’s how our process works:

Stage 1
In the first stage of a real estate seo campaign, we don’t touch a website. We start with strategy. We pick keywords that the site ought to rank for in order to be successful. We take a look at competitors and their websites. We create a social media strategy and a linking strategy. We benchmark lead generation, traffic, and ranking for bell-weather terms. We also create a project management plan which includes a plan for the first 3 months of the campaign.

With all of this prep work done and approved by the client, we start the implementation.

Stage 2
This is the ongoing part of the campaign. We implement the tasks in the project management plan and report on their effects. Each month, we provide a report to our client on how the seo campaign is performing. We also show them what we’ve done and what we’re planning on doing next. If the client has input or wishes us to change priorities, we can alter our plan.

SEO elements

Now, this plan isn’t the same for every site. For some sites, we start by implementing a blog and then we start populating the blog with content. Other sites might have lots of content on them, but the technology isn’t allowing search engine bots to find and spider the content. So, we might first make these upgrades.

Often sites have pages of content that have value, but the content hasn’t been optimized. They could be missing title tags and description tags. The content might need to be more keyword rich or the site might need better internal linking structures. Augmenting, modifying, and optimizing content is usually a per of the plan.

Also, we implement off-site SEO including a linking strategy and a social media strategy. Monthly reports include inbound link counts and social media measures as well.

This stage can go on for as long as the client wishes to increase their traffic. After a year or more, or once we’ve reached top ranking for our bell-weather terms, we start focusing on new terms.

Why the SEO process is important
Following this adaptive, iterative process we consistently see results over time. The fact is that you can’t just make a plan, implement it and then walk away. If someone tries to sell you seo and then have a set procedure, even before they’ve looked at your website, then it’s unlikely you’ll see results at all. Good SEO must start with strategic planning and then include an evolutionary process. Planning, then implementation followed by reporting, analysis, and a revised plan, followed by more implementation. This is the only sure path to success in Real Estate SEO.