Archive for the ‘Leads’ Category

LogicClassroom #1: Real Estate Lead Generation

On Monday, we offered our first Logic Classroom. Realtors from all over the country dialed in. Local agents joined us in our offices!

Our next Logic Classroom will be on 12/8/09. Learn how to turn your blog into a lead generation machine!

If you missed the class here’s the slide deck:

A Website That Generates Leads

We received an inquiry through one of our websites last week. It read:

I want a site that generates buyers that want to communicate through email. I also want automatic email first contact.

We do receive inquiries like this all the time. I want to highlight a misconception that is evident in what the lead wrote to us.

Lots of new clients come to us thinking that a new site is going to be the answer to their prayers. A site that will generate leads. Now, websites do generate leads, but not on their own. If no one visits the site, then you’re never going to see any leads.

You can’t just build a new website and expect leads to just show up on your doorstep. You need to make sure that the site is part of an online marketing campaign. Thousands of realtors think that they need to have a site in order to do business these days. They spend little money on the site and they see almost no results.

You need to invest in marketing! Marketing should actually be the larger cost. i.e. your website should cost LESS than your marketing campaign!

Of course, we advocate investing in real estate SEO for the best long term bang for your buck. Building the right site will make your SEO dollars go farther.

As a final point, and one that we’ve made before, if you invest in SEO and your site isn’t built to convert users into leads, then your investment in SEO will really be a waste.

So, it’s crucial that you making both investments. Spend the money on a good real estate website design with great features and functionality and on a well implemented real estate seo campaign and the results will be extremely profitable returns.

Direct Mail vs SEO for Real Estate

I almost can’t believe that I wrote that headline?

Yesterday, I spoke with a guy who told me he wanted to run a direct mail campaign to drive traffic to his website and capture leads to “farm” (his word) into clients.

Now, first let me say that farming a cache of leads is a great strategy. You can source your leads lots of ways. We recommend a strong online marketing campaign including strong real etstate seo efforts, ppc, email marketing, and a highly accountable reporting system. direct mail

So, this guy isn’t completely off the mark. Yes, your database of leads and customers is gold. You need to nourish this list and grow it. The more qualified users you can drive to your site, the more leads you will generate. If your site is well built to convert real estate buyers, sellers, and renters into leads, then the more traffic you have the more leads you should have.

As we’ve mentioned many times on this blog, you need to consider the cost of each lead. What did you pay to acquire the lead? If you paid $4000 for 8000 clicks (that’s $0.50 per click or site visitor) on Google Adwords and that generated 400 leads, then you paid $10 per lead. Got it?

Well, let’s think about this direct mail campaign that the guy on the phone wanted to deploy. He’s going to spend money sending those mail pieces upfront. Let’s say he sends our 10,000 pieces at $0.40 each. That’s $4000.

Now, he told me that these mailings were going to direct the users to his website. So, how many of the recipients will actually go to a website on a postcard? Here’s where the plan falls off the tracks.

It’s not likely that many of the recipients will actually go to the website. I don’t know about you, but I toss those mailers in the trash. I pick up my mail on the way into my building and the next thing I do is filter out the junk mail straight into the garbage.

So, if our friendly realtor is lucky, he’ll get maybe 5 or 10% of the recipients visiting his site. If the site was fantastic and converted leads at 10% (which is pretty high) he’d have 10000 x 0.1 x 0.1 = 100 leads. That’s $40/lead. Honestly, the cost would likely be even higher.

Bottom line – For real estate marketing campaigns, SEM, SEO and PPC are far better investments than direct mail. And please don’t be fooled and think that you can generate web traffic efficiently using traditional marketing like direct mail.

Hopefully, we just saved you some time and money.

How much does SEO cost?

I’m on a number of email lists. I get lots of newsletters. And I’m a member of a number of Google and Yahoo groups. Most of the time, I just skim. Every once in  a while, there’s a question posted to which I have an answer.

Yesterday, someone posted the question, “How much should I budget for SEO?” Here was my response:

That’s a very open ended question.

To bring this down to earth, you should look at SEO, or really your entire online marketing budget, as a percentage of your overall marketing spend.

For example:

For clients who have been using traditional media for some time, and are about to make their first investment into online marketing (including SEO), we recommend aiming to devote at least 25% of your marketing spend to online marketing. After some time, you’re likely to increase that percentage when SEO and online marketing prove to be the more efficient spend. So, if you’re grossing $2MM/year, for example, and your marketing budget is 10% of your revenue, then you should look to spend roughly $50k on online marketing. If that spend is all devoted to SEO, that’s about $4k/month, which is a realistic number.

If your business is all online, you’re probably going to want to allocate a larger percentage of your marketing budget to the web. Suffices to say, it’s important to start with your budget and not with a “what it is going to cost?”

I’m quite sure that whomever posted that question isn’t the only person pondering the same.  If you have other questions, send them to us and we’ll post answers. Thanks.

Joomla isn’t for Real Estate

Let’s get something clear here. Joomla is not the right platform for building real estate websites.

For our readers who aren’t familiar with the system, Joomla is an open source content management platform. It was built to make building a generic website easier. It was not built for real estate offices or agents.

If you’re going to build a real estate website, you need to use something that was designed for the real estate industry.  At Boston Logic, we’ve developed the ONE System Real Estate Website Platform, but I’m not going to write about that today. Before we invested the thousands of hours that we’ve put into building this system, we did use Joomla to build some sites. So, I’m speaking (writing) from experience here. Let me tell you about some of what we learned:joomla-logo

  1. Joomla is not built to integrate with an MLS. This is critical. Your real estate website should be built with an integrated MLS search. The search should not be on another website or in an iFrame. You should be building on a platform that has the search, search results, and property details pages right on your site. In addition the interactive user tools should be part of the site and so should your lead management system. Obviously, joomla doesn’t have a real estate lead management system for you to leverage.
  2. Joomla’s content management system is overcomplicated for real estate. When you design software, you start with requirements. Joomla was built to do a lot of things. Most of these things, real estate agents and offices will never ever do. Advanced content management requires a lot of user access levels and controls. Realtors require a simple and easy to use interface for managing their content. Joomla, we found, confused our clients more than it enabled them.
  3. magnifying glassJoomla is relatively laborious to style. Our team has worked with Joomla plenty of times. It’s still a bear to make the pages all look good. If you think you’re saving money, think again.
  4. Customization is harder. When you get down to it, working with open source systems can get you a lot of functionality for no money. That said, going beyond what the system includes and/or what the plugins you find can do is a challenge. So, if Joomla will do 80% of what you want for your real estate website and then you think it’ll be easy or cheap to hire a developer or web development shop to take you the rest of the way home, think again. Customizing Joomla gets expensive quickly. As a point of reference the last Joomla site that we worked on required about $75,000 in work to get to what the client wanted.
  5. Joomla is hard to turn into an effective real estate website. Great real estate websites have lots of features that are not part of the Joomla platform. I’ve already mentioned the MLS search above. Agent profiles linked to their listings. Pages on developments and/or buildings with available listings right on the pages. Live Chat. Lead distribution and management. Featured property pages. Maps. And many of the other features that make for a great real estate website are missing.

Here’s the all important conclusion. Joomla should not be used for real estate websites. It’s unlikely that the cost benefit will outweigh the poor end product that you’re going to see.

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