Real Estate SEO

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Facebook Announces ‘Facebook Places’ and purchase of Hot Potato!

Facebook recently announced a new geolocation feature for its users, Facebook Places.  You may be familiar with other geolocation services, such as the start-ups Foursquare, Gowalla, or Hot Potato.  Hot Potato was recently acquired by Facebook, which has brought all eight Hot Potato employees on-board, presumably to expand and develop Facebook Places.

In a statement released to Mashable.com, Facebook announced, “We’re excited to confirm that we recently acquired Hot Potato, a service that helps people socialize around live events and share what they’re doing with friends.  We’ve admired for some time how Hot Potato is tackling this space and look forward to working with them to bring Hot Potato innovations to Facebook.”

Will Facebook Places eliminate these other small geo-location services?  Only time will tell.  Foursquare and Gowalla offer fun game-like features with their services, and often work with business to offer discounts for users.  Facebook Places doesn’t offer any of these features yet.  One thing’s for certain, though- Facebook serves over 500 million users compared with Foursquare’s 3 million users, and Gowalla has even less.  Also worth noting is the strong relationship between Facebook and Yelp.  I can only imagine there will be more integration with Yelp and Facebook Places in the future.

But how does Facebook Places work?  How will this new feature be implemented and effect user privacy?  How can Business Owners capitalize on Facebook Places?

Facebook Places Basics:

Facebook Places is currently only available to some users in the united States and on the Facebook iPhone app.  Places will be available to other smart phones that support HTML 5 geolocation, such as the Droid, in the near future.

Facebook Places on the iPhone

Places works by allowing Facebook users to ‘check in’ to the various locations they visit, such as restaurants and bars, your local library, a friend’s home, etc. by logging into Facebook Places from their phone application or via touch.facebook.com.

Upon checking in, Facebook will announce to your friends that you have arrived at this destination.  You can also ‘tag’ your friends that are with you, much like you would tag someone in a photo, and find out who else is currently ‘checked in’.  If you tag a friend that is not using Places, it’s just like mentioning their name in a status update.

If you tag someone who is already signed up for and using Facebook Places, it will mention it in their Newsfeed and add them to the ‘checked-in’ list as if they checked-in themselves.  The first time you are tagged, Facebook will send you a notice and give you the option of allowing your friends to check you into places or not.  You are always notified of when someone checks you into a location, and you can always selectively delete check-ins, much like you can delete a comment on your wall or a status update.

Privacy Concerns with Facebook Places:

Facebook learned a lot (the hard way) when it changed the structure of its Privacy Settings, automatically setting all users’ accounts to share EVERYTHING with EVERYONE as the default setting.  This time around they have made the automatic sharing settings much more conservative, with the default setting only sharing your location with the people on your Friends list.  However, what if you still want more privacy?  Maybe your boss is on your Friends list, or you have an ex you’re trying to avoid.

Don’t go deleting your Facebook profile yet!  You can customize, or even completely disable the Places feature!  Facebook has even made a helpful demo video for you to show exactly how to customize your privacy settings.

Facebook Places for Business:

Right now, Facebook Places is in it’s Beta version, so there’s not too much information about how business will be able to interact with it and use it to promote their business, although when Mark Zuckerberg announce Facebook Places he hinted that there is more to come.  If Places follows in the footsteps of Foursquare, business could start offering promotions to customers that check in a certain number of times, etc.

In the meantime, if you’re a Business Owner, you should probably log into touch.facebook.com, add your business address, and check in!  There still aren’t a lot of businesses listed, and new users will be eager to test the software out and visit new places they find.  You should also make sure you have a business listing on Yelp, too.  Your clients/ customers can and will add your business to these listing services sooner or later, if they haven’t done so already.  It’s in your best interest to be an active member of these online market places.  By adding your business to Facebook Places, you are making your business easier for the 500+ million Facebook users- for FREE!

If you want to learn more about Facebook Places, visit the Facebook Blog.

If you aren’t involved with Google Adwords already as an aspect of your real estate marketing campaign (agent or office), then read up on why you should.

Local Businesses thrive on online advertising.
89% of people in the US search online for services and products online before they make a purchasing decision. This is true - perhaps even more so - even when the potential service is available at a business in their area. And with such a geography-centered field as real estate, PPC is perfect. You can also use Google Adwords to  set your ads to show only to people in your area: so you can target your specific demographic in the city, state, or zip code that you specialize in!

Excellent SEO coupled with PPC ads can increase the ranking of your website.
You’ve diligently taken all of our LogicClassroom advice, read all about real estate seo best practices, and your website is now perfectly optimized after all of your hard work. So, your real estate business may already appear in the organic search results on the left side of the page. But run a quick test: Does your website appear on the first page of search results? 2nd? 10th? Does it come up for all possible search terms that your customers may be using when they are looking for what you have to offer? If  “yes”, that’s great, HOWEVER, studies have proven that search advertising can still increase traffic to your site. In fact, appearing in both organic and paid positions of the page at the same time increases the perceived relevance of your website and as a result even increases the number of free clicks you get to your website.

Paid Search compliment your SEO Campaign
SEO Campaigns take a great deal of diligence to see through, and takes time to see results. However, in addition to your real estate SEO campaign,  paid search has a few advantages: It is easier and quicker to setup, offers much more control over when and where your ads appear, and its impact is easier to measure through comprehensive analytics and reporting. It is recommended that website owners practice both effective SEO and advertising.

Online advertising can be customized to fit any budget

Consider PPC Advertising as an investment, not a cost. You only pay per each click that a user interested in your product clicks to learn more, so there is a direct return on however much or little you spend. And how much you are willing to spend is completely up to you. There’s no minimum spend requirement and you only pay when someone clicks on your ad. You can even set a maximum that you are willing to bid per click and you can start and stop your advertising at any time.

You don’t need to be an expert to set up your own campaign.

While it’s helpful to solicit the service of experts (ahem, Boston Logic!)  to manage your real estate sem,  getting started is easy. You don’t need to have the perfect keywords or ads immediately: you simply get started, see what works and what doesn’t, and make alterations. You can constantly fine tune and tweak your campaigns as they run, without having to check in on them everyday.

The automated feature allows you to let them run without checking in every day.

Real estate agents and brokers are busy. We get that. But once you have got your online ads up and running, the automated PPC feature doesn’t require that you check in with them everyday. Still don’t have time to get started? We can help you! Contact Boston Logic today about setting up your business’ online advertising campaign.

Facebook’s new ‘Like’ buttons explained, in plain English.

By now you’ve probably heard that Facebook has done away with the idea of ‘Becoming a Fan’ of a Facebook Fan Page, and has instead replaced that function with a ‘Like’ button.  So now, you can ‘Like’ a friend’s photo or status update, and you can also ‘Like’ the Fan Page of your favorite businesses or products, such as Boston Logic or Dunkin Donuts.  When you ‘Like’ a Fan Page, it’s the same as ‘Becoming a Fan’ used to be in that you will now receive messages from these Fan Pages in your News Feeds (unless you ‘Hide’ them).  Most people have no trouble understanding this change; it’s more of a name change than anything else, right?  Right.

But what about the OTHER ‘Like’ buttons?  The new ‘Like’ buttons you’ve been noticing on several websites all over the internet, on sites like BostonLogic.com, Yelp.com, NHL.com, Levis.com, etc.  These new website ‘Like’ buttons were announced at the F8 conference this past April and are part of an expansion of Facebook to help you personalize your entire online experience. These new ‘Like’ buttons can be added to any website, even specific and multiple pages of your website.

So now, not only can you choose to ‘Like’ the Boston Logic Facebook Fan Page while on Facebook, but you can also choose to ‘Like’ our website, or our blog, or a specific blog post (like just this particular blog about ‘Like’ buttons), or even our listing on Yelp.com when you’re browsing the internet.  Basically, anytime you find one of these new ‘Like’ buttons somewhere on the web, you can click it to show that you ‘Like’ whatever content is on that web page, much like when you share something on Digg or Yahoo Buzz, etc.  But that’s not all!

If you’re already logged into Facebook (I know that I, for one, keep a browser page with Facebook up for most of my work day) clicking the ‘Like’ button will post a notice on your Personal Profile Wall (aka Mini-Feed) stating that you’ve ‘Liked’ whatever it is you’ve clicked on and provide a link to that website.  If you’re not logged in, a popup window will appear and prompt you to log into your account, and then a notice with a text link to what you’ve ‘Liked’ posts to your Profile Wall.  If you change your mind, you can click the ‘Like’ button again, and it disappears from your Profile Wall automatically.  You could also go manually delete it from your Wall, but that would not undo your click on the website, so your click would still count on the tally for that button; this difference is actually significant, here’s why:

That ‘Like’ button on the web doesn’t necessarily have to be associated with a Fan Page on Facebook, which is a good thing, because otherwise there’s be a Fan Page for every style of jeans Levis offers!  Instead, the webmaster (or owner) that installed the ‘Like’ button on the website you’re visiting is given an invisible back-end Admin Page (using their personal Facebook Profile ID Number), which actually functions much like any other Facebook Admin Page.

From this ’secret’ Admin Page, the webmaster can see who has clicked on their various ‘Like’ buttons and send out notifications to each group of ‘Fans’ (anyone who clicked any ‘Like’ button) that will appear in each Fan’s Facebook Newsfeeds.  So, even if you never ‘Liked’ or ‘Became a Fan’ of the Levi Jeans Facebook Fan Page, you DID click the ‘Like’ button on the Levis.com website next to that wicked cute pair of shorts- essentially granting Levis permission to send you notifications regarding the shorts you liked or related items, promotions, etc. via your Facebook News Feeds.

Currently, the ‘Like’ buttons you click while browsing the web don’t show up in your friends’ Newsfeeds, only ‘Liking’ a Facebook Fan Page does.  This is good news for people with lots of interests/ ‘Likes’; you’re friends won’t hate you for spamming them with all your internet window shopping, but you are giving the companies, websites, and brands you’re interested in a quick way of reaching you with cool offers and such on your own terms.

If you DO want to share whatever it is you’ve found to ‘Like’ on the internet in your Friends’ News Feeds, many ‘Like’ buttons display the option to ‘Write a Comment’ once you’ve clicked it.  If you do this, it will broadcast your comment and a link to the page you were on to all your Friends.

So, like, feel free to ‘Like’ what you ‘Like’, like wherever and whenever you want, and share it however you like!

To learn more about Facebook’s other new features that you can also utilize for your social media marketing campaign, visit the Facebook blog.  If all this new ‘Like’ button stuff sounds like something you want to implement, but you don’t have the time or know-how, let Boston Logic help you by signing up for an Online Marketing Campaign!

We’ve all known about Google Trends for a while. I’ve had a thought about using Google Trends to normalize our search engine optimization campaign reports. Let me explain.

If your campaign is producing 1000 visitors per month in month 1, then 1100 in month 2, then 1200, that’s great. Let’s say that the trend in month 4, 5, 6 then goes 1200, 1150, 1100. Well, that’s not so good, it was going up ~10% per month, now it’s falling about 5% each month. Well, if the site is optimized around a set of target search terms, and then other traffic comes from halo terms, then to assume that the SEO is providing more or less traffic is also to assume that search volume for this family of terms is constant.

If we used Google Trends to normalize, we might find that the number of times a term was searched on fell 15% during those down months. So, the 10%/month upward trend was actually sustained.

Another way to look at this is to simply ask, what percentage of potential clicks did you get? If this percentage is trending up, then you’re in good shape. This means you’re taking more market share.

Another way to think of this is the following: Let’s say that you’re doing search engine optimization for a site that sells air conditioners. Let’s further assume that you start the SEO campaign on January 1st. Well, no one is really looking for AC units in January. Then, in April, you start to see an upward traffic trend, it goes higher and higher and peaks in August. Then, by mid September, you’re not seeing any traffic from the search engines. You start Googling around and see your site, but no visitors.

Well, it doesn’t take a rocket scientist to figure out that people just aren’t buying air conditioners in October. So, you’d pretty much expect to see less traffic. In this case, the best way to judge if the SEO campaign is succeeding is to either look a target terms and catalog placement in search engine results pages, or to normalize your numbers. Take a benchmark at the beginning of the campaign, say a ratio of traffic to searches, then, each month you’d want that ratio to climb. This way, you’ll know if your SEO is working, regardless of market trends.

Jack Conway & Co., the largest independently owned real estate firm in Massachusetts, came to Boston Logic in need of a major upgrade to their Web presence and real estate software. Our real estate web design and development teams responded with a best-in-class offering - creating a fresh new design and building it on our Sequoia platform - which recently received a host of substantial upgrades. (Read more about the myriad improvements of Sequoia here). Moving onto the Sequoia Real Estate Website platform gives Jack Conway access to powerful lead management tools and an industry-leading user interface.

The Sequoia platform continues to evolve to meet our customers’ needs. In the last month, we’ve added numerous features which make managing leads and tracking information across multiple offices in a large real estate firm simple and intuitive. All of this is of course in addition to the outstanding features which brought Jack Conway to the Sequoia platform in the first place - features which make it easier than ever to obtain leads and close deals. Integrating lead and content management, IDX property search, interactive user tools, deal tracking, blogging, live chat, and much, much more, the Sequoia platform serves as the foundation for the most advanced real estate websites in the industry.

In 2010 Jack Conway & Co. was once again named the No. 1 independent, privately owned real estate brokerage company in all of Massachusetts by RisMedia. With the Sequoia platform behind their new site, they will undoubtedly benefit from their substantial new ability to generate sales online.

Jack Conway is the largest independently owned real estate firm in Massachusetts, serving communities from the North Shore to Cape Cod.