Real Estate SEO

Archive for the ‘Twitter for Real Estate’ Category

Thank you to everyone who attended our LogicClassroom presentation last night. We discussed how and why to leverage different social media platforms for your business. Don’t worry if you missed this session - the slides are below for you to view!

Please join us for our next LogicClassroom session 2/9/10 on Search Engine Optimization 101. Please email Katrina to attend.

On Monday, we offered our first Logic Classroom. Realtors from all over the country dialed in. Local agents joined us in our offices!

Our next Logic Classroom will be on 12/8/09. Learn how to turn your blog into a lead generation machine!

If you missed the class here’s the slide deck:

If you’re one of the hundreds of people who follow us on Twitter, know that you’re not alone. Based on statistics just published yesterday, Boston Logic is among the most followed on twitter. Fewer than 1% of twitter users have more than 500 followers. If you’re reading this on Twitter, you’re one of more than 1700 and counting!

http://www.techcrunch.com/2009/10/05/twitter-data-analysis-an-investors-perspective/ This is a great article by Robert Moore.

Like most web application, a large percentage of Twitter’s users don’t do anything. Lots of them don’t follow anyone and don’t tweet at all. less than 25% of twitter’s users make up probably 99% of the activity on the site.

But that’s ok. Twitter has over 50,000,000 users. The laws of large numbers tell us that a small piece of a big pie is still a lot of pie! So, if you can get our there and grad some more followers some percentage of them will be active.

In fact, I’m going to assume that only10 or 20% of our followers will actually read this blog post when it’s syndicated as a tweet (This happens automatically via rss). That’s ok that means that over 300 people will read the tweet and a few of them will click to this post and read more. The tweet will only be 140 characters.  So, this very sentence will not find it’s way onto twitter. Only the first 2 or 3 sentences of this post will. Some of our growing follower base will then click through. That’s all we want.

If you found us through twitter, let us know!

Also, we’re hiring: http://www.bostonlogic.com/careers

Thanks!

Today, I got an email, generated by Facebook (or really by someone I’m friends with on Facebook) suggesting that I become a Facebook fan of a deli meat. Nope. I only wish I was kidding. I did not choose to become a fan. I’d never even tasted the stuff.

In stark contrast, my real estate agent (the one who I worked with when I bought my home) recently sent me a request to write a recommendation for him on Linked In. So, I did. I wrote him a glowing recommendation saying that I’d bought and sold and bought real estate again with his services helping me along the way and that I’d be happy to provide a direct reference if anyone wanted to call or email me.

Well, let’s examine these two instances. In the first case, someone asked me to become a fan (doing so requires 2 mouse clicks on Facebook, so long as you’re already logged in). The second required about 15 minutes of my time. I had to think and write a paragraph about the realtor. I wanted it to really be something that helped him.

You see, there’s a right way and a wrong way to do Social Media. This is true for real estate and for other industries as well. When you’re in professional services, you’re better off having some strong and heart felt recommendations, from people who really mean it, than just having followers, fans, or friends. On both Linked In and Facebook, it’s easy to have people write positive reviews about your company. If you need help setting up a Facebook fan page, give us a call.

The idea that you need 1,000,000 friends and/or followers is fine, but what you really need to start with is some good friends and some great testimonials. Ask some past clients to write recommendations, not just on Linked In, but use the space on Facebook and other sites to do the same.

The fact is that lots of people use Facebook and Linked In nowadays to ‘check you out.’ If someone recommended a real estate agent to me, the first thing I would do is look for a website, then I’d check them out on Linked In, then maybe Facebook if I hadn’t found anything yet. I’d also probably Google their name, just to be safe.

I once heard a story about a person Googling a realtor’s name and finding an article about them tampering with a gas meter. I doubt they got hired.

So, it comes down to this: As much as you can, shape what people will find about you when they search for you on the web. This includes Social Media, of course. BTW, if you look for Rich Haen, my real estate agent on Google, you find his website, then his Facebook page. He’s learned well!

Are you proud of your ranking? Are you psyched that you’ve got so many Twitter followers? Do you have 1000 friends on Facebook?

Well, all of those are indeed reasons to celebrate, but not too much. It’s like the old saying goes: That, and a token, will get you a ride on the subway.

At the end of the day, there’s no revenue generated directly from being at the top of the SERPs. No one is paying you to be your Facebook friend and Twitter followers aren’t a revenue stream. These are all means to an end. The end goal, of course, is revenue.

Let’s examine this process. A user is out there on the web, they’re tweeting, let’s say, or they’re searching for a real estate agent on Google. The first goal is for them to find you and click to your site. Great. Step 1 is implete, you’ve generated traffic. users are clicking on your organic listings which rank high because of all that SEO you’ve invested in.

Now, the user arrives at your site. What do they find? Is your site engaging? Can they easily find what they’re looking for? Are they compelled to sign up and become a lead? We’ve written many times on this blog about the fact that SEO is a WASTE if your site isn’t any good. It’s true that we often have clients contact us for SEO services and we tell them that we’ll need to redesign their website before doing any SEO. Otherwise, they simply wouldn’t see any benefit from our SEO services. Some folks out there, some in real estate and some in other industries, think that SEO gets you clients. Well, it doesn’t.

SEO is a means, not an end.

So, let’s be optimistic. The user found you, they arrived at your site. They became engaged. They even signed up and converted from a user into a lead. What now? Does a lead = money in your pocket? No, a real estate buyer or seller lead is only worth cash when the deal closes.

That said, it’s easier to understand the value of a lead. The closer you get to the transaction and the smaller the numbers get, the easier it becomes to assign a dollar value to each unit. If in a 1 month period you generate 100 leads and sell even just 5 of them a home, and your monthly marketing budget is $2000 that means you’re spending $20/lead and your customer acquisition cost is $400/customer.

But we’re getting ahead of ourselves. We have search engine ranking producing website visitors. The visitors are converting into buyer and seller leads. Now we want deals. How do we maximize the conversion of those leads into deals. Here are two ways.

First, email marketing is essential. Lots of your leads will not come back to your site unless they’re prodded to do so. Send them nightly listing updates. Send them your newsletter. Email marketing is the best way to re-engage a lead. It’s also the best way to stay in touch with your past clients, a source of repeat business, referrals, and testimonials (which are great for SEO).

Second, your site needs to be a resource to the buyer. They’ll keep coming back, and therefore be more likely to convert into a deal, if they are engaged with the tools on your site. Your property search should be fully featured. A user should create an account and save favorite listings, save favorite searches, take notes, save and edit their listing update criteria, and communicate directly with you, right through the site.

To review:

1. The user finds you on Google or Twitter or where ever
2. They become engaged by your site’s design and functionality.
3. Conversion from a user into a lead
4. User returns to the site as their buying or selling resource.
5. Conversion into a client signaled by a deal closing.

Remember, steps 1 through 4 are all means to an end. It’s like my football coach used to say, “you can celebrate when you cross the goal line.”