Real Estate SEO

Archive for the ‘Twitter for Real Estate’ Category

On Monday, we offered our first Logic Classroom. Realtors from all over the country dialed in. Local agents joined us in our offices!

Our next Logic Classroom will be on 12/8/09. Learn how to turn your blog into a lead generation machine!

If you missed the class here’s the slide deck:

If you’re one of the hundreds of people who follow us on Twitter, know that you’re not alone. Based on statistics just published yesterday, Boston Logic is among the most followed on twitter. Fewer than 1% of Twitter users have more than 500 followers. If you’re reading this on Twitter, you’re one of more than 1700 and counting!

http://www.techcrunch.com/2009/10/05/twitter-data-analysis-an-investors-perspective/ This is a great article by Robert Moore.

Like most web applications, a large percentage of Twitter’s users don’t do anything. Lots of them don’t follow anyone and don’t tweet at all. Less than 25% of twitter’s users make up probably 99% of the activity on the site.

But that’s OK. Twitter has over 50,000,000 users. The laws of large numbers tell us that a small piece of a big pie is still a lot of pie! So, if you can get out there and grab some more followers, the odds are some percentage of them will be active.

In fact, I’m going to assume that only 10 or 20% of our followers will actually read this blog post when it’s syndicated as a tweet (this happens automatically via rss). But that still means that over 300 people will read the tweet and a few of them will click to this post and read more. The tweet will only be 140 characters.  So, this very sentence will not find it’s way onto twitter. Only the first 2 or 3 sentences of this post will. Some of our growing follower base will then click through. And that’s all we want.

If you found us through twitter, let us know!

Also, we’re hiring: http://www.bostonlogic.com/careers

Thanks!

Are you proud of your ranking? Are you psyched that you’ve got so many Twitter followers? Do you have 1000 friends on Facebook?

Well, all of those are indeed reasons to celebrate, but not too much. It’s like the old saying goes: That, and a token, will get you a ride on the subway.

At the end of the day, there’s no revenue generated directly from being at the top of the SERPs. No one is paying you to be your Facebook friend and Twitter followers aren’t a revenue stream. These are all means to an end. The end goal, of course, is revenue.

Let’s examine this process. A user is out there on the web, they’re tweeting, let’s say, or they’re searching for a real estate agent on Google. The first goal is for them to find you and click to your site. Great. Step 1 is implete, you’ve generated traffic. users are clicking on your organic listings which rank high because of all that SEO you’ve invested in.

Now, the user arrives at your site. What do they find? Is your site engaging? Can they easily find what they’re looking for? Are they compelled to sign up and become a lead? We’ve written many times on this blog about the fact that SEO is a WASTE if your site isn’t any good. It’s true that we often have clients contact us for SEO services and we tell them that we’ll need to redesign their website before doing any SEO. Otherwise, they simply wouldn’t see any benefit from our SEO services. Some folks out there, some in real estate and some in other industries, think that SEO gets you clients. Well, it doesn’t.

SEO is a means, not an end.

So, let’s be optimistic. The user found you, they arrived at your site. They became engaged. They even signed up and converted from a user into a lead. What now? Does a lead = money in your pocket? No, a real estate buyer or seller lead is only worth cash when the deal closes.

That said, it’s easier to understand the value of a lead. The closer you get to the transaction and the smaller the numbers get, the easier it becomes to assign a dollar value to each unit. If in a 1 month period you generate 100 leads and sell even just 5 of them a home, and your monthly marketing budget is $2000 that means you’re spending $20/lead and your customer acquisition cost is $400/customer.

But we’re getting ahead of ourselves. We have search engine ranking producing website visitors. The visitors are converting into buyer and seller leads. Now we want deals. How do we maximize the conversion of those leads into deals. Here are two ways.

First, email marketing is essential. Lots of your leads will not come back to your site unless they’re prodded to do so. Send them nightly listing updates. Send them your newsletter. Email marketing is the best way to re-engage a lead. It’s also the best way to stay in touch with your past clients, a source of repeat business, referrals, and testimonials (which are great for SEO).

Second, your site needs to be a resource to the buyer. They’ll keep coming back, and therefore be more likely to convert into a deal, if they are engaged with the tools on your site. Your property search should be fully featured. A user should create an account and save favorite listings, save favorite searches, take notes, save and edit their listing update criteria, and communicate directly with you, right through the site.

To review:

1. The user finds you on Google or Twitter or where ever
2. They become engaged by your site’s design and functionality.
3. Conversion from a user into a lead
4. User returns to the site as their buying or selling resource.
5. Conversion into a client signaled by a deal closing.

Remember, steps 1 through 4 are all means to an end. It’s like my football coach used to say, “you can celebrate when you cross the goal line.”

If you are in the real estate business and you are involved or are thinking of being involved in social media, you’ve come to the right place. You may have found yourself thinking that with so much new stuff out there, which sites are the right ones for you?  Should you join Facebook? How about LinkedIn? How much good does a Trulia profile do? And what the heck is Twitter?

Social media is a great way to optimize an online marketing campaign, for sure. Though I advise you to tread with caution. It’s not for everyone. Meaning that if you are involved in real estate seo, have a well functioning website and blog, then yes, social media is a great next step and something that you should take advantage of. However, if you either (a) do not have a website with good usabilitly, and (b) are not committed to being involved online, then social media is not for you. Here’s why: Social media is not just some profile you create so people can stumble across your name. No. Social media should involve you actively engaging with your readers, fans, friends and followers.

One of the most important aspects, besides engagement, is listening. You need to pay attention to what people are saying online. Whether it’s through direct communication or setting up something like Google alerts and responding in turn, you need to listen and respond appropriately.

Social media groups for real estate:

• Facebook: You can create a facebook profile for every agent. Each should manage their own because it would be too much for one person to manage. Create one Facebook “Fan Page” for your business, to which you can upload blog posts (your own and those worth sharing), you can share links, invite friends etc. Facebook provides a very detailed and useful help section if you need guidance on setting up accounts. Take a look at existing real estate pages for an example and take the best practices from each.
• Twitter: You may have heard it referred to as a “microblog”, and what you write is referred to as “Tweet”. Oprah even joined Twitter…but that doesn’t mean that you have to be on there too, nor that your readers are part of her followers. However, Twitter offers a great opportunity for realtors to listen to what home buyers, sellers and renters may be looking for or need. If you search the term real estate, house, or apartment via www.search.twitter.com you can see all the things that people have to say. Follow those people in your market and respond by offering advice, resources, tips etc. It will go a long way.Tip: please be sure to post a photo and write a brief, professional bio. Most won’t follow you if you don’t have one.
• YouTube: You don’t have to be Susan Boyle to become an internet sensation, but as a realtor it’s really easy to pick up a camera and shoot a video of your open house, a neighborhood, or a walk-through and then post that video on your site, youtube, and/or vimeo, and others of the sorts.
• Flickr or Picasa: Very similar to posting online videos, I encourage you to create an account for your agency and post photos of homes or at least your featured homes.
• LinkedIn: Another online networking community. How’s it different? LinkedIn is much more professional than, say, Facebook. You can only post your employment background and up to 3 links. What’s great about this group is that you can make a direct connect with your blog through their applications, and you can join additional real estate related groups. This way, each time you write a blog post worth sharing or you have other exciting news, you can share that information with those groups that you joined.
• Trulia: Like Zillow and Zip Realty, Trulia is already one of the most widely used real estate resources online. So why not go where you know your audience is? You should sign up for a free account. Create your profile and all that jazz, and recycle your old blog posts here (liven them up with some new content etc) and re-post those article through your Trulia blog.
• Other real estate sites include hubpages.com, squidoo.com, and activerain.com. Whenever possible also join local groups through either your local paper, community centers, chamber of commerce etc.

Within these social groups it’s important to remember that you should create and complete your profiles to show that you are there for the long run. No one will care what you have to say if you only show up and leave a message once a month. Instead you should engage your readers, follow your fans, and listen to what people have to say.

Social media like all relationships requires time to build, consistency and an ongoing effort. You don’t have to tackle all of these sites at once, take a stab at what you can handle, distribute some work throughout your team, and build up from there when ready.

Like its sibling, real estate SEO, social media will (in due time) help drive quality traffic and ultimately increase quality leads to your site. The great thing about social media is that people will only follow you or engage with you if they are truly interested, so that means that those who engage are already a good lead. You’ll be amazed by what you learn, and you’ll be even more amazed when you see how much traffic these sites will bring over time.

Are there any groups that I missed that you would suggest? What groups are you currently involved in? What have been some suprising things you’ve learned?

How many ways do you think Social Media can contribute to good real estate SEO? Jot down a list and then compare it to mine. If I left off any major ones, please let me know. Here goes:

1. Blogs are social media. Blogs only get read when there’s new content. New content helps your search engine placement.
2. You can syndicate your content (let’s say from your blog) to social media sites. You could even feed your real estate listings, by RSS to your twitter and Facebook profiles.
3. Many social media site pages are public. These pages are bound to have links back to your site. Linking will improve your SEO.
4. Social bookmarking links on your site will produce back links from those sites (Digg, Reddit, Stumble, etc.) to your site. Again, these links will improve your SEO, your rank, and bring you more traffic and more leads. Remember real estate buyer and seller leads are the goal, not just ranking!
5. Users spend a lot of time on Facebook, Twitter, and many other social media sites. The referral traffic will help you gain more visitors, more clients and sell more real estate.
6. Promotions have more power with social media. Post a promotion on your site, edit your PPC ads accordingly to drive clicks, broadcast the promotion to your Twitter followers, Facebook friends, and LinkedIn connections and watch your traffic spike.
7. Remember that real estate SEO is about leads and customers. What you care about isn’t always ranking but leads and real estate transactions that come from those leads. Use your analytics system, like Google analytics,  to look at the social media sites that are driving traffic and leads to your site. My money says that you’ll see a good conversion rate on this traffic.
8. Chatter on Facebook and Twitter can fuel your blog. Look at what the people are saying about your real estate market, your real estate business, even you as a real estate agent. You’re likely to get inspired and find a topic to blog about. Also, here’s another post about blogging inspiration that could be helpful.
9. Social media is all about linking and showing the world what you’re up to. As a result, your friends and followers are likely to check out the stuff that you’re pointing them to. So, engage your community, send them to your site – full of great resources and information – and they’ll convert into leads.

Ok, that about exhausts my list of how Social Media can improve your Real Estate SEO. I’m sure there are many others that I forgot, but I have to get back to SEOing a couple of sites today. I look forward to your additions to my list. Leave them as comments please. Thanks.