Posts Tagged ‘SEO’

Are Bad Reviews Good For SEO?

I’ve been getting a lot of questions lately regarding the topic of bad reviews on website like Yelp or Get Satisfaction or any of the other review websites online.  People are asking me if those bad reviews have an impact on the SEO of those bad businesses and if they are actually HELPING the bad business by providing an inbound link from a fairly reliable source (the review website).

The recent buzz on the topic was started, in part, by a lengthy feature in the New York Times which highlighted how an online “designer” glasses reseller, DecorMyEyes.com, enjoyed high organic search engine ranking in Google for designer brand names and keyphrases like ‘designer sunglasses’; not only to spite bad reviews and complaints, but BECAUSE of them.  The owner was claiming that all the ‘link juice’ from the mentions of the brands in the poor reviews on reputable websites are actually helping him rank for the terms organically and helping him get new customers every day.

BUT IS IT TRUE?!

Google addressed the issue on the Official Google Blog earlier this month, tweaking their algorithm to penalize merchants that provide an extremely poor user experience, and explaining the issues they face when considering the upgrades.  As Google pointed out in their blog, many review websites actually use a bit of code known as a ” rel=nofollow ” which tells search engines that the link is not to be considered an endorsement and is to essentially be ignored.  Most of the ‘link juice‘ to the vendor in question actually came from articles by reliable news outlets writing about the owner’s arrest and antics!

the best businesses practices still apply, good customer service is important.

Good Business Practices Still Apply

If this ‘Negative Marketing’ was somehow helping the company rank higher in organic search results.  However, a little research would have shown potential buyers that the business has a lot of negative reviews, complaints, and lawsuits against it.  Search engines are trying to provide users with the most relevant content to their search query.  It’s up to online consumers to use their search engines to research merchants.

I want to assure you that the old saying that, ‘there’s no such thing as bad publicity’ just isn’t true.

The unethical marketing techniques exercised by Decor My Eyes to take advantage in loop-holes in search engine algorithms are just an expansion of ‘Black Hat’ SEO tactics.  There may be short-term tricks for temporary manipulation of search engines, but algorithms are constantly evolving and changing.  Eventually, bogus tactics are discovered (remember keyword-stuffing, anyone?) and improvements are made to the algorithms to make the search results even much more reliable.

THE TRUTH ABOUT NEGATIVE ADVERTISING

As a consequence of all this “Negative Advertising”, search providers and review forums such as Google, Get Satisfaction, Yahoo, and others have already taken direct action against Decor My Eyes.  I did a quick search on the brand names he mentioned ranking for in the major search engines in the interview for the New York Times article, and at the time of writing this blog, he is no longer showing up in the top results for any of them.

Look what happens when you start to search for the company name, Decor My Eyes, in the major search engines now!

Google recognizes DecorMyEyes is a scam immediately

Immediately After the Word 'my', Google Suggests a Scam

Interestingly enough, at the time this blog was written, if you were too quick and used Yahoo Search, you could land on the company’s website without ever being alerted to any scams or complaints, as shown in the screen shot below.  Although, as soon as you start to type the word ‘eyes’ into the search field manually suggestions for scams and complaints start to appear.

Yahoo DecorMyEyes Search without warning

Yahoo Search- 'decor my' WITHOUT Warning of Scam

Yahoo Search Results Warning of Scam

Yahoo Search for 'decor my e' Suggests Scams & Complaints

BE A SMART CONSUMER

Bad companies like Decor My Eyes are only able to succeed because of uneducated consumers.  Consider this story as an example of why you should take the extra few moments to do some research on a company before giving them your business!

Seek out and read reviews to see what others are saying about the company.  Look for reviews by established community members, not people who are anonymous or reviewed a low number of business, because reviews by less established members are not as credible.  Note if there are any relevant news articles in your search engine results for the company, such as the final link appearing just above the scroll on the Bing search results about the Decor My Eyes guy getting arrested in the screen shot below!

Bing Search Results Showing DecorMyEyes Bad Reputation

Bing Reveals the Reputation of DecorMyEyes

In this modern age of technology, consuming is easier than ever; we can even do it from the comfort of our home!  This is very convenient, but  it can also lead to the dangerous habit of engaging with businesses we know nothing about.  The best way to avoid being the victim of a scam, is to do your research.  Search engines are also a great tool for researching company histories, not just what to buy.

WHY BEING GOOD IS ALWAYS GOOD FOR BUSINESS

This story should also serve as a warning to businesses engaging in bad business practices in efforts to trick search engines and customers.  Search engines will continue to route out ‘black hat’ SEO techniques and scams like this ‘Negative Advertising/ Link Building’ Decor My Eyes was utilizing.  Any advantage received from unethical ranking techniques are only temporary.  If caught using unethical techniques, search engines can penalize and even ban you.

There are also real-life consequences to the bad press, consumer reviews, and Better Business Bureau complaints this company has been receiving.  The website hosting and credit card payment service providers are ending their associations with Decor My Eyes for fear of being associated with an unethical business.  Search engines have also deliberately targeted his company as a result of the bad press.  In the end, the technique had failed, and eventually so will his business.

Businesses would be much better off putting their time and efforts into creating happy customers, writing valuable website content, blogging, and building a positive social media presence, which will only increase in value over time.  You’ll probably also get more sleep that the owner of Decor My Eyes, and not be afraid to have your photo in the paper!

socail media feedback counts

What People Say Counts. Be Good to Your Clients.

Analysis of Some Common Link Building Strategies

As a website owner, chances are you already know that backlinks from external sources are important to achieving high rankings in search engines. The following is a brief breakdown of the major link building tactics that you can utilize for generating inbound links for your real estate marketing strategy.

1. Internal Links

Internal links occur within your website, and offer you two great advantages:  1) The ability to develop silos of authority within the hierarchy of a website, and 2) The ability to assist search engine spiders find new content.

Benefits: Internal links are most substantial low hanging fruit of link building, but this tactic is frequently overlooked by website owners. Effective Internal Links are blended seamlessly into web page and blog post text, are not navigational, and aren’t clustered at the end of content.

2. SEO Directories

Essentially, web directories are the telephone book pages of the Internet. There is generally no relevance, ranking, or human input with the listings. They have in the past been an integral part of real estate SEO strategies, as it was believed that having inbound links from these directories was not only valuable for your website’s credibility in the eyes of the Search Engines, but it also validated your links so that Search Engines didn’t have to. However, now it’s important to hone in your focus on the big players in directories, and do your research as to which ones are relevant to you.

Benefits: With the exception of Yahoo, DMOZ, Google Places, and Yelp, many directories can potentially be a waste of time and resources. They’re basically a paid link that passes rank.

 

link building strategies

 

3. .Edu/.Gov Extensions

These websites are legitimate sites of authority, and getting your website placed on sites like these that are relevant to your business is great news for your real estate SEO campaign.

Benefits: Your URL placement on these websites will have a massive impact on your website’s keyword rankings. If you have “political connections”, these can go a long way, but a campaign dedicated only to obtaining these links may not be the best use of your time.

4. Social Media

Social media marketing has always been a great channel for spreading the word about your website through link sharing: the top dogs here are Twitter, Facebook, and Youtube. Just remember to not become a Twitter spam Robot by posting only links to your site over and over again!

Benefits: There are tremendous ancillary benefits to social media link building: one tweet can generate dozens of high-quality backlinks across the blogosphere.

5. Link Baiting

Link baiting is the process of creating incoming links through the generation of engaging content and tools. If you are considering link bait, follow one simple rule: make your content something an audience will want to share with others.  There is also no risk level: Matt Cutts of Google has even encouraged link baiting. Famous examples of link baiting include Office Max’s “Elf Yourself.”

Benefits: Excellent. Link baiting is one of the most reliable long-term real estate SEO strategy for developing a high performance domain in search engines.

real estate seo

6. Press Release Links

Press Release links requires using a press release firm such as PR Web or PR Newswire to generate incoming links. This is a great strategy if the press release is both useful and relevant to your content. Tip: Check over your site content: determine the most relevant page to link to, and be sure to link deep, if possible.

Benefits: When appropriate to your business and website, releases can quickly drive quality backlinks from reputable news sources.

Link building is a constantly growing and changing process. One of the favorites of link building strategies is link baiting is because it’s creative, fun, and users want to share them with their friends. Take time to find something you enjoy creating and see if you can use it as a method to drive incoming links. Not only will this be something you enjoy participating in every day, but it will also encourage your  link building to a part of your daily real estate SEO routine, and thus make your website an SEO success!

Simple SEO for Your Blog

Optimizing your blog for search engines is similar to optimizing your website.  With a little planning and effort, your blog will give your SEO efforts a big boost!  It will take some time to establish yourself as a reliable information source in the blogosphere, and the more relevant blogs you post with valuable content, the sooner this will happen.  We try to encourage clients to blog twice each week.

SEO your blogHOW TO START:

You want each blog post (or web page) to focus on one subject or topic.  Your topic should be fairly focused because you want to keep your readers engaged and make sure you leave yourself topics to cover in future blogs, too!  This will also help you determine which keywords each blog post should try to incorporate.

Much like writing a research paper in school, you should develop an ‘Introduction’, ‘Body’, and a ‘Conclusion’ or ‘Call to Action’ to get the reader to engage in your site further, and become a Lead.

Read our blog on developing subjects to blog about if you’re stumped on what to write about.

KEYWORD STRATEGY:

If you want to optimize your blog, you’re most likely also optimizing your website as well, and you are using your blog as a way to increase traffic to your website and get new leads.  When developing your website/ blog optimization strategy, you need to determine your list of ‘keywords’ (or phrases) that you will focus your optimization campaign around.

Your keywords will be terms you think potential clients you’d like to reach would type into a search engine while looking for your services.  For example, if you are a broker focusing on student apartments in the Fenway neighborhood, you might choose a keyword like ‘Fenway apartments’ or ‘Fenway student apartments’.

There are a variety of free online tools you can use to learn about the popularity of the terms you are considering using and also to get suggestions for new terms.  You can also view the presentation from our Logic Classroom about Long Tail Keywords and Keyword Strategy to learn more.

I’VE GOT MY KEYWORD LIST, NOW WHAT?

It’s important to try to keep these terms in mind when writing your blogs, and develop blog topics that incorporate these words to help improve your site’s organic search engine ranking for them.  As a result, more visitors interested in what you’re selling (Fenway student apartments) will find your blog, and therefore your services, more easily.

You want to use your keywords in as many places as possible, such as in the URL of the page, in the Title of the Page, in the Header, etc. without being ‘spammy.’  If you want to learn more about keyword placement on your website, please read this blog about optimizing your website with keywords.

PRACTICAL TIPS FROM THE PROS:

Meta Titles:  It’s always good to add your company name to the end of your Meta Titles, such as ‘Extremely Relevant Meta Title Here | My Company Name’ to help increase your brand awareness.  You always want the Meta Title to be in ‘Title Case’ (instead of all lower case) so it looks good to a reader because they do see your Meta Titles in search engine results and at the top of the page in the browser tab.  Search Engines typically only index the first 65-70 characters or so (including spaces) of your title, so make sure the important keywords are towards the beginning.

Meta Descriptions should also include your keywords.  Your descriptions should be a brief summary (approx. 160 characters) of what your blog post or page is about.  You should write it using proper punctuation and grammar because the descriptions are seen by visitors using search engines and by search engines to understand what your page is about.  Here is an example of a description I might use for this blog post:

“Learn how to optimize your blog using these helpful tips on keyword strategy, meta data, and more to help increase your website traffic and capture more leads.”

A screen shot of search engine results for keywords

Links: When you add a Hyperlink leading to another page from your blog, especially in the beginning or middle of your blog post, I prefer to have the link open a new window or tab in the visitor’s browser instead of replacing the page they are on (your extremely interesting and informative blog).  This is easy to do with a Boston Logic Sequoia real estate website.

When you create your hyperlink, be sure to click onto the ‘Target’ tab when you are entering the Link information in the Link popup window.  This tab will allow you to choose if you want the link to appear in a new window, and also provides the opportunity to name the link- which is great for SEO.  I’ve attached screen shots to help walk you through it.  Making the links bold is a good idea, too, because search engines know to considered words in bold to be highly relevant to the content of the page.  Just don’t go making everything bold or it will lose its effectiveness (and annoy readers).

It is better for your SEO (and human visitors) if the links are using relevant keywords, not just ‘click here’, and if the link leads to a page that has those words or something similar in the URL and page title.  For example, if you were writing a blog about the amenities of the Fenway neighborhood you could mention ‘ living in an apartment in Fenway’ and make ‘apartment in Fenway’ an internal link to your ‘Fenway Apartments’ Town Page.

Categories: Blog categories are not as important to SEO as some of the other elements mentioned, but they are VERY important to your visitor’s experience.  If you have relevant blog categories that are well-organized (you can have ‘parent’ and ‘sub’ categories) and make it easy for readers to find what they are looking for, they will be more likely to read several of your blog posts and return for more information in the future.

You want to make sure you make a category for each of your keywords, and that you are putting blog posts into every category they are related to.  Visitors will see and use these categories when searching your blog, so don’t just add your posts to categories for the sake of trying to increase ranking on certain keywords because it will actually hurt your SEO if visitors are regularly bouncing from your blog when they find that it’s unrelated to the keywords they typed into their search engine.

Meta Tags, again, are not as important to SEO as the content, Titles, Descriptions, and Links, but they are still worth putting effort into.  You want to make sure you’re not wasting your meta tag space with extremely broad, single word keywords such as ‘luxury’ or ‘Boston’, however, because they will not help your SEO.  Instead, try to be creative and use more targeted keywords, such as ‘Boston luxury apartment’.  You want to make your tags as specific and relevant to the post/ page as possible.

Also, be careful with where you place the commas in your list of meta keywords.  For example, if you entered ‘Mandarin, Oriental’ into your keyword list, that’s actually telling the search engines that you are using the two words separately ‘mandarin’ and ‘oriental’.  Instead, you should keep the name of a building as one key-phrase by not putting a comma between the words you want to be seen as together, like ‘Mandarin Oriental’.

Calls to Action improve user conversionCalls to Action: One final suggestion is to leave the reader with some sort of internal link and a call to action to keep them engaged.  Each blog should strive to do this in some way, even just ‘Contact a trusted advisor for more information’ with a link to the blogger’s email or a link to the Contact Page.

IN CONCLUSION:

Having a blog is a great way to add fresh and informative content to your website to help potential clients find your website and see that you are a knowledgeable leader in your industry.  You need to create a list of relevant keywords (or phrases) to help you focus and organize your blogging strategy and bring you the type of readers you are hoping to find and convert to leads.

If you take the effort and time to optimize your blog, and consistently blog at least twice each week, you will begin to see an increase in your search engine ranking and site traffic as a result.

If you have any questions regarding optimizing your website and blog, or wish to learn more about the services we provide, please feel free to contact the Boston Logic Marketing Department.

Normalizing Search Engine Traffic Reporting

We’ve all known about Google Trends for a while. I’ve had a thought about using Google Trends to normalize our search engine optimization campaign reports. Let me explain.

If your campaign is producing 1000 visitors per month in month 1, then 1100 in month 2, then 1200, that’s great. Let’s say that the trend in month 4, 5, 6 then goes 1200, 1150, 1100. Well, that’s not so good, it was going up ~10% per month, now it’s falling about 5% each month. Well, if the site is optimized around a set of target search terms, and then other traffic comes from halo terms, then to assume that the SEO is providing more or less traffic is also to assume that search volume for this family of terms is constant.

If we used Google Trends to normalize, we might find that the number of times a term was searched on fell 15% during those down months. So, the 10%/month upward trend was actually sustained.

google-trends

Another way to look at this is to simply ask, what percentage of potential clicks did you get? If this percentage is trending up, then you’re in good shape. This means you’re taking more market share.

Another way to think of this is the following: Let’s say that you’re doing search engine optimization for a site that sells air conditioners. Let’s further assume that you start the SEO campaign on January 1st. Well, no one is really looking for AC units in January. Then, in April, you start to see an upward traffic trend, it goes higher and higher and peaks in August. Then, by mid September, you’re not seeing any traffic from the search engines. You start Googling around and see your site, but no visitors.

Well, it doesn’t take a rocket scientist to figure out that people just aren’t buying air conditioners in October. So, you’d pretty much expect to see less traffic. In this case, the best way to judge if the SEO campaign is succeeding is to either look a target terms and catalog placement in search engine results pages, or to normalize your numbers. Take a benchmark at the beginning of the campaign, say a ratio of traffic to searches, then, each month you’d want that ratio to climb. This way, you’ll know if your SEO is working, regardless of market trends.

Real Estate SEO is a process

Yes, it’s a process.

If you want to SEO your real estate website, then you need to follow a process.

Here’s how our process works:

Stage 1
In the first stage of a real estate seo campaign, we don’t touch a website. We start with strategy. We pick keywords that the site ought to rank for in order to be successful. We take a look at competitors and their websites. We create a social media strategy and a linking strategy. We benchmark lead generation, traffic, and ranking for bell-weather terms. We also create a project management plan which includes a plan for the first 3 months of the campaign.

With all of this prep work done and approved by the client, we start the implementation.

Stage 2
This is the ongoing part of the campaign. We implement the tasks in the project management plan and report on their effects. Each month, we provide a report to our client on how the seo campaign is performing. We also show them what we’ve done and what we’re planning on doing next. If the client has input or wishes us to change priorities, we can alter our plan.

SEO elements

SEO elements

Now, this plan isn’t the same for every site. For some sites, we start by implementing a blog and then we start populating the blog with content. Other sites might have lots of content on them, but the technology isn’t allowing search engine bots to find and spider the content. So, we might first make these upgrades.

Often sites have pages of content that have value, but the content hasn’t been optimized. They could be missing title tags and description tags. The content might need to be more keyword rich or the site might need better internal linking structures. Augmenting, modifying, and optimizing content is usually a per of the plan.

Also, we implement off-site SEO including a linking strategy and a social media strategy. Monthly reports include inbound link counts and social media measures as well.

This stage can go on for as long as the client wishes to increase their traffic. After a year or more, or once we’ve reached top ranking for our bell-weather terms, we start focusing on new terms.

Why the SEO process is important
Following this adaptive, iterative process we consistently see results over time. The fact is that you can’t just make a plan, implement it and then walk away. If someone tries to sell you seo and then have a set procedure, even before they’ve looked at your website, then it’s unlikely you’ll see results at all. Good SEO must start with strategic planning and then include an evolutionary process. Planning, then implementation followed by reporting, analysis, and a revised plan, followed by more implementation. This is the only sure path to success in Real Estate SEO.

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